In Dave Ulrich’s Foreward comments in Tamra Chandler’s book, How Performance Management is Killing Performance, he discusses the concepts of positive intent vs. performance outcomes and the challenge of performance management with and without accountability and or flexibility. Consider his comments as well as those of Tamra Chandler and answer the following questions:
- Based on your personal experience and knowledge what value if any does accountability have for performance management?
- Do you believe the Performance Management System/Approach that gives the employee maximum flexibility in setting their own performance expectations are most effective? Why or why not?
- If you could create the ideal performance management approach (the approach that clearly drives performance) for the organization you work for how would you balance accountability with flexibility?