gcu-hca615-full-course-assignment-assignment-latest-2016-may

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gcu hca615 week 1 discussion dq 1& dq 2 latest 2016 may

dq 1

Respond to the following three discussion questions based on Case
Study 4.2 in chapter 4 of Organizational
Behavior in Healthcare
:

1.
What was the beginning of the problem?

2.
What should Jenny have done?

Finally, using the elements of effective communication, discuss
what Dr. Ryan and Barbara Lakes should do now.

dq 2

“Connecting Strategically with BCBSF’s Employee” states
that “there’s nothing like successfully tying communication to achieving
results [as one way] to institutionalize communication behaviors.”
Referencing the module readings, evaluate this statement in 150-200 words.

gcu hca615 week 2 discussion dq 1& dq 2 latest 2016 may

dq 1

Respond to the following four discussion questions based on the
Case Example on pages 124-125 in Essentials of
Management and Leadership in Public Health
:

1.
If you are a female, is there a need to act differently when you
manage these relationships in an all-male leadership group? Explain your reasoning.

2.
If you are a male, is there a reason for a woman to act
differently if she is managing a relationship with you? Explain your reasoning.

3.
Does the fact that Dr. Gerberding expressed her own experience
with discrimination make it more or less likely that she did not manage her
relationship with the all-male management team well? Explain your reasoning.

Finally, what would be an effective communication plan at this
point to address the discontent among the employees?

dq 2

“Adopting and Implementing a Policy Governance Model”
discusses the mergers of two hospitals with different philosophies of
governance. Compare the two philosophies of governance. Explain why the CEO
suggested starting with the organization’s mission statement as a strategy for
eliminating the divide between the two merged boards of directors. What do you
believe was the CEO’s rationale behind hiring a process consultant to guide
communication within the board of directors and also sending them on a retreat
to do so? Identify at least one method of communication implemented by the CEO
which helped facilitate the accomplishment of organizational goals. Evaluate
the effectiveness of this method.

gcu hca615 week 3 discussion dq 1& dq 2 latest 2016 may

dq 1

Respond to the following discussion question based on Case Study
14.6 in chapter 14 of Organizational
Behavior in Healthcare
:

If you were a manager in this case, how would you have handled
this situation? Support your response with conflict resolution strategies presented
throughout the module.

dq 2

Respond to Discussion Question 3 at the end of chapter 5 in Essentials of Management and Leadership in Public Health.

gcu hca615 week 4 discussion dq 1& dq 2 latest 2016 may

dq 1

Describe the relationship between employee professional
development, organizational change, and organizational goals. Provide an
example to support your description.

dq 2

“The Bindler-Ball Healthcare Model: A New Paradigm for Health
Promotion” discusses a new model for child health nursing. Provide a brief
summary of the article and evaluate the merits of the model. If a health care
organization decided to implement this model, what types of communication would
need to happen to make the implementation a success?

gcu hca615 week 5 discussion dq 1& dq 2 latest 2016 may

dq 1

How can quality of care be measured from a patient’s perspective?
A health care provider’s perspective? A purchaser’s perspective?

dq 2

What are the pros and cons of different methods for improving the
delivery of care within health care organizations?

gcu hca615 week 6 discussion dq 1& dq 2 latest 2016 may

dq 1

“Healthcare Marketing in the 21st Century: Beyond Promotion
to Constructing Experiences to Achieve High Performance” discusses
customer intelligence as it relates to marketing health care services. What is
customer intelligence? How should the health care manager use customer
intelligence to strategically create patient experiences? Provide an example to
support your response.

dq 2

In this module, you completed two case studies. Identify the
common concept or issue within both of these cases as it relates to marketing.
Support your response by comparing the two cases and discussing elements within
both cases that led you to identify the common concept and/or issue.

gcu hca615 week 7 discussion dq 1& dq 2 latest 2016 may

dq 1

Based upon “Community Involvement in a Major Institutional
Master Plan” and your personal experiences and/or prior knowledge, answer
the following four questions:

1.
How should Tom Smith and the committee manage this situation?

2.
Should Tom investigate the legality of a city ordinance that
dictates the planning process of a state-operated institution? Explain your
reasoning.

3.
What could Tom have done differently in the interviewing process
to uncover this potential dilemma prior to taking the position?

In the article, Tom asks several questions of himself. Provide
answers to these questions for Tom.

dq 2

Respond to Discussion Questions 3 and 4 at the end of chapter 11
in Essentials of Management and Leadership in Public Health, based upon the
case study on page 146.

gcu hca615 week 8 discussion dq 1, dq 2 & dq 3 latest
2016 may

dq 1

In what ways can information technology support public health
activities? Health care organizational goals? Provide examples for each.

dq 2

What are the main challenges involved in implementing public
health information technology projects? Propose a viable solution to one of
these challenges.

dq 3

Reflect upon the course objectives, readings, assignments, and
discussions. In four or five statements, articulate the connection between
course concepts and the role of the health care manager.

gcu hca615 week 1 Not My
Job Case Study latest 2016 may

Complete the “It’s Not My Job Case Study” questions on
pages 99-100 of Organizational
Behavior in Healthcare
.

This assignment uses a grading rubric. Instructors will be using
the rubric to grade the assignment; therefore, students should review the
rubric prior to beginning the assignment to become familiar with the assignment
criteria and expectations for successful completion of the assignment

Case Study 4-6: It’s Not My Job

1. What should Dan do to address the
problem?

2. Should Dan meet with Leah
individually or communicate with all staff?

3. Because Dan works in a different
building, who should have communicated the ongoing problem to Dan?

gcu hca615 week 1 We Can Finally Talk Case Study latest 2016
may

Complete the “Can We Finally Talk Case Study” questions
on pages 99-100 of Organizational
Behavior in Healthcare
.

This assignment uses a grading rubric. Instructors will be using
the rubric to grade the assignment; therefore, students should review the rubric
prior to beginning the assignment to become familiar with the assignment
criteria and expectations for successful completion of the assignment

Case study 4-5: Now We Can Finally
Talk.

1. How should Jamie deal with the
information that Catherine provided?

2. What do you think of Jamie’s
methods of communicating with her staff?

3. Do you think that she should use
a different form of communication with Catherine?

gcu hca615 week 2 Final Project Part I: Health Care
Organization Profile latest 2016 may

In the role of a health care manager, for the final project you
will develop and write a comprehensive marketing and communication plan for
your fictitious health care organization. The final project will be divided
into four parts:

1.
Health Care Organization Profile

2.
Communication Plan

3.
Marketing Plan

4.
Community Collaboration Plan

Part 1, “Health Care Organization Profile,” should
include the following components:

1.
Name and type of health care organization (stand-alone,
multifacility, multicampus, community-based, etc.).

2.
Mission, vision, and goals

3.
Bed number

4.
Type of services provided

5.
Volumes

6.
Quality indicators

7.
Financial performance indicators

8.
Human resource challenges

9.
Diversity issues

10.
Community population statistics

Refer to “Health Care Organization Profile Grading
Criteria” for details on how the assignment will be graded

gcu hca615 week 3 Embracing Missions Case
Study latest 2016 may

Complete
“Embracing Missions Case Study,” located on pages 94-98 ofCases
in Health Care Marketing
.

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment.

gcu hca615 week 3 Conflict Handling Styles
Case Study latest 2016 may

Complete
case study 14-7, “Conflict Handling Styles,” located on pages 302-303
ofOrganizational Behavior in Health Care.

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment.

gcu hca615 week 4 Gateway Hospital Case
Study latest 2016 may

Complete
case study 18-3, “Gateway Hospital,” located on pages 370-371 ofOrganizational
Behavior in Health Care
.

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment.

gcu hca615 week 5 Quality and Performance
Improvement Analysis Paper latest 2016 may

Write
an analysis of (750-1,000 words) on quality and performance improvement in
health care.

Be
sure to reference the module readings to support the development of your paper.

Prepare
this assignment according to the APA guidelines found in the APA Style Guide,
located in the Student Success Center. An abstract is not required.

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment.

gcu hca615 week 6 Unanticipated Consequences Case Study
latest 2016 may

InCases
in Health Care Marketing
, complete the chapter 9 case study.
“Unanticipated Consequences.”

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment

gcu hca615 week 6 Missed Opportunities Case Study latest
2016 may

InCases
in Health Care Marketing
, complete the chapter 8 case study,
“Missed Opportunities.”

This
assignment uses a grading rubric. Instructors will be using the rubric to grade
the assignment; therefore, students should review the rubric prior to beginning
the assignment to become familiar with the assignment criteria and expectations
for successful completion of the assignment.

gcu hca615 week 8 Final Project: Comprehensive Health
Care latest 2016 may

In the role of a health care manager, for the final project you
will develop and write a comprehensive marketing and communication plan for
your fictitious health care organization. The final project will be divided
into four parts:

1.
Health Care Organization Profile (Due Module 2)

2.
Communication Plan

3.
Marketing Plan

4.
Community Collaboration Plan

For Part 2 of the final project, you are to develop communication
strategies and write a communication plan for your health care organization.

Part 2, the Communication Planshould include the following
components:

1.
Types of internal and external communication networks

2.
Stakeholder analysis

3.
Media methods

4.
Tag lines, logos, photos, etc.

5.
Letterhead, newsletters, etc.

For Part 3 of the final project, you are to conduct a market
analysis for your health care organization and develop a marketing plan. The
market analysisshould address the following:

1.
External environmental analysis

2.
Internal environmental analysis

3.
Strategic choice and strategic goals

4.
SWOT analysis

5.
How will marketing initiatives involve cross-functional team
members?

6.
How and when will marketing strategies be evaluated?

For Part 4 of the final project, you are to develop a community
outreach plan for your health care organization. The community outreach
planshould answer the following questions:

1.
What methods will be used to engage the attention of and involve
community members in the accomplishment of your organization’s goals?

2.
How will community diversity issues be addressed?

This assignment uses a grading rubric. Instructors will be using
the rubric to grade the assignment; therefore, students should review the
rubric prior to beginning the assignment to become familiar with the assignment
criteria and expectations for successful completion of the assignment.

  

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